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Your support team,
instantly smarter.

Kurt searches your knowledge base, tickets, and manuals โ€“ giving your team the right answer in seconds.

"Kurt knows."

HeyKurt Chat Interface
The Problem

Support agents waste time searching

Your knowledge base is full. But agents still spend forever searching for the right answer โ€“ in articles, old tickets, PDFs. Customers wait. Frustration grows.

90 min
per day wasted searching
75%
of questions have been answered before
The Solution

Kurt finds the answer. Instantly.

HeyKurt connects to your helpdesk, learns from resolved tickets, and gives your team the right answer in seconds โ€“ with sources.

Features

Everything your support team needs

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Freshdesk Integration

Connects in minutes. Syncs articles, tickets, and manuals automatically.

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Intelligent Ticket Analysis

Kurt extracts problem and solution from tickets โ€“ not just raw text, but real knowledge.

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Answers with Sources

Every answer shows the original source. One click takes you to the Freshdesk article.

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Team Statistics

See which questions come up often and how your team uses Kurt.

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Knowledge Gap Detection

Kurt shows you which questions couldn't be answered โ€“ so you know exactly where your documentation has gaps.

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Hosted in Germany

Your data stays in the EU. GDPR compliant. No US cloud.

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Multilingual

Kurt understands German and English โ€“ and finds answers in both languages.

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Chat Widget

Embed Kurt as a widget on your website or app. Your customers get instant answers โ€“ 24/7, no waiting.

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Chrome Extension

Kurt sits right inside your ticket system. Get AI-powered answers without switching tabs.

Freshdesk Integration

Connected in minutes

Connect HeyKurt to your Freshdesk account โ€“ no technical knowledge required. Just enter your domain and API key, done.

  • Enter Freshdesk domain
  • Add API key
  • Done โ€“ Kurt syncs automatically
HeyKurt Freshdesk Integration Settings
HeyKurt AI Pipeline Dashboard
Intelligent Ticket Analysis

Turning tickets into knowledge

Kurt analyzes your resolved tickets and extracts knowledge from them. Not just raw text, but real problem-solution pairs.

  • Sync tickets, articles & manuals
  • AI extracts problem & solution
  • Incremental updates โ€“ always current
Stay on top

Team Statistics

HeyKurt Statistics Dashboard

Why HeyKurt?

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Made in Germany

Developed and hosted in Germany

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GDPR Compliant

Data never leaves the EU

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Setup in Minutes

Enter API key, done

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Personal Support

Real humans, no bots

Ready to make your support smarter?

Start free today. No credit card required.

Try for free

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