Your support team,
instantly smarter.
Kurt searches your knowledge base, tickets, and manuals – giving your team the right answer in seconds.
"Kurt knows."
Support agents waste time searching
Your knowledge base is full. But agents still spend forever searching for the right answer – in articles, old tickets, PDFs. Customers wait. Frustration grows.
Kurt finds the answer. Instantly.
HeyKurt connects to your helpdesk, learns from resolved tickets, and gives your team the right answer in seconds – with sources.
See Kurt in action
Everything your support team needs
Helpdesk Integrations
Freshdesk, Zoho Desk, Odoo and more – connects in minutes and syncs articles, tickets, and manuals automatically.
Intelligent Ticket Analysis
Kurt extracts problem and solution from tickets, manuals, Excel files, and scanned documents (OCR) – real knowledge from all formats.
Answers with Sources
Every answer shows the original source. One click takes you to the Freshdesk article.
Team Statistics
See which questions come up often and how your team uses Kurt.
Knowledge Gaps & Q&A
Kurt detects unanswered questions, summarizes them in a digest, and lets admins answer directly – on a dedicated Q&A page.
Hosted in Germany
Your data stays in the EU. GDPR compliant. No US cloud.
Multilingual
Kurt understands German and English – and finds answers in both languages.
Chat Widget
Embed Kurt as a widget on your website or app – mobile-optimized with fullscreen mode, customizable colors, fonts, and avatar.
Chrome Extension
Kurt sits right inside your ticket system. Get AI-powered answers without switching tabs.
API Plugins
Connect external REST and GraphQL APIs as live data sources. Kurt automatically decides whether to query your knowledge base or a live API.
Chat Sharing
Share conversations with your team or publicly via a link. Colleagues can view and fork chats.
Two-Factor Authentication
Optional or mandatory 2FA via authenticator app (TOTP) or email code. With recovery codes.
Connected in minutes
Connect HeyKurt to your Freshdesk account – no technical knowledge required. Just enter your domain and API key, done.
- Enter Freshdesk domain
- Add API key
- Done – Kurt syncs automatically
Turning tickets into knowledge
Kurt analyzes resolved tickets, manuals, Excel files, and scanned documents. Linked PDFs and Office files on websites are automatically picked up.
- Tickets, articles, Excel & scanned documents
- AI extracts problem & solution
- Linked documents on websites automatically indexed
Team Statistics
Why HeyKurt?
Made in Germany
Developed and hosted in Germany
GDPR Compliant
Data never leaves the EU
Setup in Minutes
Enter API key, done
Personal Support
Real humans, no bots
Ready to make your support smarter?
Start free today. No credit card required.
Try for free30 days free · No credit card · Cancel anytime